Hard conversations are pretty much what they sound like. But, sometimes having a difficult discussion’s the difference between being unhappy and getting what you want. So while initiating one in the workplace isn’t fun, you could stand to gain respect, a promotion, or extra income—all good things. Emerging from the conversation unscathed comes down to three smart moves.
First, never go into a difficult conversation unprepared. Think long and hard about what, exactly, you want to accomplish and how you want to use your energy. As my mother used to say, “Pick your battles.” Use your resources to address significant misunderstandings or problems professionally and thoroughly, letting the small stuff go.
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